I am getting this error every time I try to access the Houdini help after that if I move the mouse anywhere inside houdini I got locked up by this message.

Anyone else by any chance is also having the same issue?

More details, that is what the console prints back:

Exception in thread Thread-2:
Traceback (most recent call last):
File “/opt/hfs17.0/python/lib/python2.7/threading.py”, line 808, in __bootstrap_inner
self.run()
File “/opt/hfs17.0/houdini/python2.7libs/hou.py”, line 68171, in __threadRun
self.__run()
File “/opt/hfs17.0/python/lib/python2.7/threading.py”, line 761, in run
self.__target(*self.__args, **self.__kwargs)
File “/opt/hfs17.0/houdini/python2.7libs/hdefereval.py”, line 142, in <lambda>
thread = threading.Thread(target=lambda: function(*args, **kwargs))
File “/opt/hfs17.0/houdini/python2.7libs/hdefereval.py”, line 162, in thread_code
it.next()
File “/opt/hfs17.0/houdini/python2.7libs/sas/localassets.py”, line 371, in check_for_shelf_tool_assets
shelf_tool_assets = StoreAPI(session_data).get_shelf_tool_assets()
File “/opt/hfs17.0/houdini/python2.7libs/hutil/api.py”, line 144, in __call__
**self.kwargs_for_read_url(*args, **kwargs))
File “/opt/hfs17.0/houdini/python2.7libs/hutil/web.py”, line 31, in read_url
disable_proxy=disable_proxy)
File “/opt/hfs17.0/houdini/python2.7libs/hutil/web.py”, line 143, in _create_url_connection
url_request, post_data, *extra_urlopen_args)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 127, in urlopen
return _opener.open(url, data, timeout)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 404, in open
response = self._open(req, data)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 422, in _open
‘_open’, req)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 382, in _call_chain
result = func(*args)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 1214, in http_open
return self.do_open(httplib.HTTPConnection, req)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 1187, in do_open
r = h.getresponse(buffering=True)
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 1045, in getresponse
response.begin()
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 409, in begin
version, status, reason = self._read_status()
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 365, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File “/opt/hfs17.0/python/lib/python2.7/socket.py”, line 476, in readline
data = self._sock.recv(self._rbufsize)
error: Connection reset by peer

And a screenshot of the error.

Any tips of may be causing it?

Hi,
Same probleme here
Production Build 17.0.416
Debian 9.6

Traceback (most recent call last):
File “/opt/hfs17.0/python/lib/python2.7/threading.py”, line 808, in __bootstrap_inner
self.run()
File “/opt/hfs17.0/houdini/python2.7libs/hou.py”, line 68171, in __threadRun
self.__run()
File “/opt/hfs17.0/python/lib/python2.7/threading.py”, line 761, in run
self.__target(*self.__args, **self.__kwargs)
File “/opt/hfs17.0/houdini/python2.7libs/hdefereval.py”, line 142, in <lambda>
thread = threading.Thread(target=lambda: function(*args, **kwargs))
File “/opt/hfs17.0/houdini/python2.7libs/hdefereval.py”, line 162, in thread_code
it.next()
File “/opt/hfs17.0/houdini/python2.7libs/sas/localassets.py”, line 371, in check_for_shelf_tool_assets
shelf_tool_assets = StoreAPI(session_data).get_shelf_tool_assets()
File “/opt/hfs17.0/houdini/python2.7libs/hutil/api.py”, line 144, in __call__
**self.kwargs_for_read_url(*args, **kwargs))
File “/opt/hfs17.0/houdini/python2.7libs/hutil/web.py”, line 31, in read_url
disable_proxy=disable_proxy)
File “/opt/hfs17.0/houdini/python2.7libs/hutil/web.py”, line 143, in _create_url_connection
url_request, post_data, *extra_urlopen_args)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 127, in urlopen
return _opener.open(url, data, timeout)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 404, in open
response = self._open(req, data)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 422, in _open
‘_open’, req)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 382, in _call_chain
result = func(*args)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 1214, in http_open
return self.do_open(httplib.HTTPConnection, req)
File “/opt/hfs17.0/python/lib/python2.7/urllib2.py”, line 1187, in do_open
r = h.getresponse(buffering=True)
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 1045, in getresponse
response.begin()
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 409, in begin
version, status, reason = self._read_status()
File “/opt/hfs17.0/python/lib/python2.7/httplib.py”, line 365, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File “/opt/hfs17.0/python/lib/python2.7/socket.py”, line 476, in readline
data = self._sock.recv(self._rbufsize)
error: Connection reset by peer

Thanks for the feedback!

Good to know that it is not only me I think it is time for a RFE.

I've seen the same occasionally. Not sure what triggered it, but once it happens, the very same error message pops up, as soon as the mouse is over the node tree.

In case anyone else have this problem, this is what Sidefx told me to do and it helped:

Please try setting the environment variable:

LC_ALL=en_US.UTF-8

In your $HOME/houdini.env file.

If that does not work, please try setting the following ones as well:

LC_MEASUREMENT=en_US.UTF-8
LC_NUMERIC=en_US.UTF-8

I hope it helps someone.

Helped me in h17.5 ubuntu 18.04, thanks!

Wow!!! Thanks mzigaib, that works for me (houdini indie 17.5.391 on OSX 10.13.6). Thats problem appened to me always when I pressed F1 for “Help Windows”.