I'm getting some python error when Houdini launches on some of our machines.

The error looks like:

help system: error: cannot import name Punctuation
exception: ImportError
details: Traceback (most recent call last):
File “<stdin>”, line 1, in <module>
File “/home/prisms/builder-new/Nightly9.5/dev/src/houdini/help/houdinihelp/__init__.py”,
line 7, in <module>
# Copyright © 1999 by Secret Labs AB.
File “/home/prisms/builder-new/Nightly9.5/dev/src/houdini/help/houdinihelp/streams.py”,
line 13, in <module>
File
“/home/prisms/builder-new/Nightly9.5/dev/src/houdini/help/houdinihelp/helpfilters.py”,
line 13, in <module>
File “/home/prisms/builder-new/Nightly9.5/dev/src/houdini/help/houdinihelp/coloring.py”,
line 2, in <module>
ImportError: cannot import name Punctuation

My quick work-around is to have the user go to a machine without this issue, open houdini, turn off “Load help browser on start,” close Houdini, then go back to their workstation. I would imagine there is a better way. Anyone know how to turn off autoload of help browser? I don't see it in the houdini.pref file, but that doesn't mean it's not there.

Using H9.5.241 on Linux.

Thanks

found it…

in hcommon.pref:
startupHelp := 0;


but that didn't solve the problem for this person for some reason… If anyone's seen that error before, I'd love to know what it's from.