Reinstalling H11 License key

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Hello,
All of a sudden my H 11 is not opening.
It prompts Error msg saying No License Key Available.
I tried to reinstall the License key I purchased opening H License Administrator.
But, I forgot my password and email address I used.
Can any one @ Side FX help me?
I sent an email to Rafal a few days ago.
No response yet.
Steve
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