Cant Install Houdini 16 Apprentice license OSX

Forums Technical Discussion Cant Install Houdini 16 Apprentice license OSX

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apguest: Member; 10 posts; Joined: Jan. 2010; Offline

April 14, 2017 8:41 a.m.

Hi Guys,

I have previously installed Houdini 15.5 ok on my mac but the new Houdini 16.0.557 install I can't get an Apprentice license, getting this error in the Houdini License Adminstrator-

ERROR: Internal error: The noncommercial user could not be found

I have done an uninstall / reinstall, and restart….

also tried this site -

http://license.sidefx.com/get_nc_license.php [license.sidefx.com]

Any ideas?

Edited by apguest - April 14, 2017 08:41:43

Attachments:
Screen Shot 2017-04-14 at 13.29.29.png (33.9 KB)


RobotHeadArt: Member; 41 posts; Joined: Dec. 2016; Offline

April 14, 2017 9:42 a.m.

I am getting the same on Windows. Maybe their license server is having a problem? I sent a ticket to support.


Lissa_xyz: Member; 3 posts; Joined: April 2017; Offline

April 14, 2017 12:08 p.m.

I'm getting this as well on Windows 7. Licensing.opt file is using licensingMode = localValidator. Posting to sub for possible answer.


asnowcappedromance: Member; 512 posts; Joined: July 2009; Offline

April 14, 2017 1:23 p.m.

I'm having the same issue, is there any solution to this?

Here's the error that I'm getting when I'm trying to run Houdini 15.5.673 Apprentice version on my Windows 7:

ERROR: internal error: The noncommercial user could not be found.
If possible please fix any problems and try again.
If that doesn't work, you can manually get licenses from
http

/ …

In the past I never had problems running this version of Houdini.
Do I have to upgrade to H16?

Thanks!

http://vimeo.com/user2522760 [vimeo.com]
http://stormbornvfx.com/ [stormbornvfx.com]
Manuel Tausch


rikz.gaharon: Member; 1 posts; Joined: April 2017; Offline

April 14, 2017 1:35 p.m.

Same here

I wanted to try Houdini but.


apguest: Member; 10 posts; Joined: Jan. 2010; Offline

April 14, 2017 2:20 p.m.

Just recieved this email -

I apologise for the inconvenience, but our server are currently going through some necessary maintenance and this might be affecting the licensing platform as well.
Please try again later or early next week.


SkateStyle: Member; 1 posts; Joined: April 2017; Offline

April 14, 2017 6:28 p.m.

I'm getting the same Error


YedenSherpa: Member; 1 posts; Joined: April 2017; Offline

April 15, 2017 4:23 a.m.

I'm too having same problem, I looked for FAQs and instruction


asnowcappedromance: Member; 512 posts; Joined: July 2009; Offline

April 15, 2017 2:12 p.m.

Thanks for letting me know.
I'm still having this issue. Has this been resolved for anyone yet?

http://vimeo.com/user2522760 [vimeo.com]
http://stormbornvfx.com/ [stormbornvfx.com]
Manuel Tausch


hektor: Member; 54 posts; Joined: Sept. 2013; Offline

April 15, 2017 9:36 p.m.

Having the same problem, any eta for fix?

Thanks,
Kamil


Aashka9594: Member; 1 posts; Joined: Sept. 2016; Offline

April 15, 2017 10:14 p.m.

Yes, even i am having the same problem. When will it get resolved?


musolo: Member; 4 posts; Joined: April 2017; Offline

April 16, 2017 3:04 a.m.

Same issue here(


Lissa_xyz: Member; 3 posts; Joined: April 2017; Offline

April 16, 2017 10:27 a.m.

Still getting an error, but it's a different dialogue this time. Snipped off at a bit w/ my pc name and a long string of letters/numbers.

Attachments:
houdini_license_error.PNG (5.0 KB)


apguest: Member; 10 posts; Joined: Jan. 2010; Offline

April 16, 2017 12:38 p.m.

Our technical team has now fixed this error. To install a new Houdini Apprentice license please install a new build of Houdini 16.0.578 from our web site (under Get -> Download -> Daily Builds). Then open Houdini, and follow the prompts to use the Houdini License Administrator (hkey) to install a new Houdini Apprentice license.


Lissa_xyz: Member; 3 posts; Joined: April 2017; Offline

April 16, 2017 10:41 p.m.

It worked for me. Thank you.


apguest: Member; 10 posts; Joined: Jan. 2010; Offline

April 18, 2017 10:43 a.m.

Vaskania
It worked for me. Thank you.

Yep seems to be working now!


jimc: Member; 295 posts; Joined: Oct. 2008; Offline

April 29, 2017 1:11 p.m.

I seem to be having a similar issue. But I get no error, the hkey program gets kicked off (like it's trying to find a license) and then just hangs. This started to happen last night with the original H16 prod build (from when it was first released). I uninstalled it and installed H 16.0.592, but no luck, still the same behavior.

Anyone else seeing something like this?

Houdini Models [learning3dfromscratch.blogspot.com]


edward: Member; 7899 posts; Joined: July 2005; Offline

April 30, 2017 1:39 p.m.

Does it work if you install 15.5?


musolo: Member; 4 posts; Joined: April 2017; Offline

April 30, 2017 1:58 p.m.

It was second thing i tried after latest build didn't run.


brandonsavoy: Member; 1 posts; Joined: March 2017; Offline

April 30, 2017 4:14 p.m.

I'm having issues getting the indie version up and running… The apprentice seems to be working ok but without the indie license C4d doesn't want to let me use the import. Each time I try to login it tells me to check to make sure my password is invalid when using my sidefx.com credentials. Any advice would be greatly appreciated.

Attachments:
Screen Shot 2017-04-30 at 1.12.52 PM.png (143.0 KB)

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