Forums Houdini Indie and Apprentice error installing key

error installing key

   15698   11   1
User Avatar
neighborlee72u
Member
45 posts
Joined: Aug. 2014
Offline
 
Hi,

Trying out Apprentice, was working fine but hadn't run the app in a week or so, now it gives me the following error:

error installing key. LICENSE Houdini master license commercial…

Why am I getting this error all of a sudden and how do I fix it ?

I clicked on ? , upper right corner of error dialog, and I got nothing but a tiny , red circle with a red \ through it, I think something clearly didn't install right or has been corrupted somehow ?

Thx
lee
 Report
User Avatar
neighborlee72u
Member
45 posts
Joined: Aug. 2014
Offline
 
Interestingly enough, you need to run this as admin it seems to get past that error. I'd still like to know why this suddenly stopped working, requiring me to do this ?

Thx
lee
 Report
User Avatar
BabaJ
Member
2127 posts
Joined: Sept. 2015
Offline
 
Yeah…I don't know why it does that.

I've been using Houdini since last September.

And for myself I seem to get that between 1 week to a month after a new install.

All I do is just a re-install, thankfully the whole process doesn't take too long.
 Report
User Avatar
neighborlee72u
Member
45 posts
Joined: Aug. 2014
Offline
 
OK thanks for verify, I'd think by now they would have found a solution, but oh well

I can't imagine having to reinstall, nor am I happy about having to run as admin either

thx
lee
 Report
User Avatar
The_Illusionist
Member
1 posts
Joined: Aug. 2017
Offline
 
Hey there, a year and a half later and this still hasn't been fixed :p Just happened to me today. I tried to run it as administrator and it worked, good thing i found this thread or i would have reinstalled it. They should fix this though.
 Report
User Avatar
jigs
Member
1 posts
Joined: March 2018
Offline
 
Still a problem. Fix is easy enough, perhaps just a simple addition to the error message to try running as administrator?
 Report
User Avatar
martinjh99
Member
2 posts
Joined: Feb. 2006
Offline
 
The licence expires after a certain period of time - I'm not sure how long it is.

All you need to do is run the licence administration app as Admin and re-install the licences and it works fine again.
 Report
User Avatar
phtj
Member
224 posts
Joined: June 2009
Offline
 
I just hit this problem again on Windows 10, using Houdini Apprentice. It is frustrating, mainly because I always forget what the solution is… So I will write it here so that next time I search, I will find my own answer.

The solution for me was to go to the license file, (C:\Windows\keys\licenses.local), right click the file, select “Properties”, select the “Security” tab, under “Group or user name” select your user, click “Edit”, and select “Full control”.
Patrick
 Report
User Avatar
oblongowl
Member
40 posts
Joined: July 2009
Offline
 
i am hitting same issues. However the above recommendations did not work.

on windows 10
launching 17.0.416 command prompt says EnvControl: HOUDINI_USER+PREF_DIR missing __HVER__, ignored.

Then a pane comes up - the Houdini License administrator
saying: Error installing key: LICENSE Genereric Houdini-Master-NonCommercial 17.0 1 15-jan-2019 blah blah ….

Thats it. No houdini …
 Report
User Avatar
Neogene79
Member
11 posts
Joined: March 2016
Offline
 
oblongowl
i am hitting same issues. However the above recommendations did not work.

on windows 10
launching 17.0.416 command prompt says EnvControl: HOUDINI_USER+PREF_DIR missing __HVER__, ignored.

Then a pane comes up - the Houdini License administrator
saying: Error installing key: LICENSE Genereric Houdini-Master-NonCommercial 17.0 1 15-jan-2019 blah blah ….

Thats it. No houdini …

Right mouse click on houdini and start as Administator, this should fix the problem.
 Report
User Avatar
samodur
Member
1 posts
Joined: Aug. 2018
Offline
 
Had the same issue today, running as admin fixed it as expected.
 Report
User Avatar
lookbothways
Member
6 posts
Joined: July 2011
Offline
 
This should be mentioned in the install FAQ.
 Report
  • Quick Links